Automatic Data Processing issued the following announcement on March 8.
ADP, a leading global provider of human capital management (HCM) solutions, today announced that NelsonHall, a global business process outsourcing (BPO) and IT services analyst firm, recognized ADP® as a "Leader" in the 2017 Benefits Administration NelsonHall Evaluation & Assessment Tool (NEAT) for Health and Wellness Optimization. The NEAT analysis bases its ranking on a combination of analyst assessments and client interviews, as well as a company's initiatives to drive service innovation. The assessment evaluates vendors on two key dimensions: ability to deliver immediate benefits and ability to meet clients' future requirements.
"Organizations today want to leverage benefits offerings as a way to increase employee satisfaction," said Amy Gurchensky, senior analyst at NelsonHall. "With its offerings, technology platforms and partnerships in place, ADP's focus is on refining the user experience to drive engagement due to the correlation between job satisfaction and employee benefits."
ADP is again recognized as a leader of H&W services by NelsonHall's NEAT tool — maintaining a position in the top-right quadrant. As the future of work and how it gets done evolves, ADP's benefits administration solutions help companies fulfill the needs of individuals, with a focus on optimizing the health and wellness services that enable them to do their best work.
"As the world of work shifts and the war for good talent becomes even more challenging, we want to help companies differentiate themselves through technology solutions that make everyone's lives easier," said Gerry Leonard, president, Benefits Services, ADP. "Being recognized by NelsonHall for our ability to provide companies with the right benefits administration tools that help develop a stronger, more engaged workforce speaks to how our innovation strategy is working."
NelsonHall highlighted ADP's value proposition in the market including:
Commitment to innovation: A focus on technology innovation has allowed ADP to incorporate intelligent technologies, such as robotic process automation and chatbots into its solutions, and create a more seamless user experience that leverages consumer shopping concepts and content organized to facilitate employee engagement.
Bundled human capital management (HCM) solution: ADP's ability to tightly integrate and align its global payroll capabilities with its global benefits offering, as well as the ability to support voluntary benefits and other ancillary benefits were recognized for creating a holistic benefits experience for employees.
Managed services: NelsonHall highlighted the company's role in helping clients get their benefits strategies right through its combined Strategic Advisory Services group and benefits administration offering, as well as ADP's always-on and easy-to-access call center innovations.
Original source can be found here.